Heyflow Implemented an ISO-Compliant and Scalable Access Management Solution That Saves IT Tons of Time
Heyflow replaced spreadsheets and manual checks with a single system of record for access, offboarding, and ISO 27001 audits.
“I regularly share my product requests with the Cakewalk team, and I can see that some of these requests are implemented within a few weeks or months.”
Onur Kutlu
Head of Finance at Heyflow
Introduction
Heyflow needed to move away from a manual, error-prone access management process and meet ISO 27001 requirements with confidence. With sensitive customer data and growing compliance pressure, access reviews and offboarding could no longer rely on spreadsheets and memory. With Cakewalk, Heyflow gained full visibility into access, reliable offboarding, and an audit-ready process that removed uncertainty from Identity Governance.
The Challenge
Manual access management created risk
Before Cakewalk, access management was handled manually. Tracking which employee had access to which application was time consuming and prone to mistakes. Human error became a real concern as the company grew.
ISO 27001 raised the bar
As an ISO 27001 certified company, Heyflow needed an audit-proof access process. Manual workflows made it hard to demonstrate compliance with confidence, especially under audit scrutiny.
Offboarding lacked certainty
Employee offboarding was a major weak point. Access removal was handled manually, with no reliable way to confirm that all access had been removed. This created lingering risk and low confidence in the process.
The Solution
Heyflow implemented Cakewalk to centralise access data and replace manual workflows with a clear, auditable process.
One place to see all access
Cakewalk gave Heyflow a complete overview of access across applications. It became easy to see which employee had access to which tool and who owned each application.
Audit-ready access management
With all access data tracked in Cakewalk, Heyflow could meet ISO requirements without last-minute preparation. Evidence of access controls was always available.
Reliable offboarding
Cakewalk significantly improved offboarding. Access removal no longer relied on manual checks or assumptions. The process became consistent and verifiable.
The Results
Operational control
- Clear overview of employee access across applications
- Defined ownership for applications and access decisions
Security and compliance
- Higher confidence in ISO 27001 compliance
- Audit-proof access process without manual reconstruction
Offboarding confidence
- Reliable access removal when employees leave
- Reduced risk of forgotten or lingering access
