Heyflow needed to move away from a manual, error-prone access management process and meet ISO 27001 requirements with confidence. With sensitive customer data and growing compliance pressure, access reviews and offboarding could no longer rely on spreadsheets and memory. With Cakewalk, Heyflow gained full visibility into access, reliable offboarding, and an audit-ready process that removed uncertainty from Identity Governance.

Manual access management created risk‍

Before Cakewalk, access management was handled manually. Tracking which employee had access to which application was time consuming and prone to mistakes. Human error became a real concern as the company grew.

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ISO 27001 raised the bar

As an ISO 27001 certified company, Heyflow needed an audit-proof access process. Manual workflows made it hard to demonstrate compliance with confidence, especially under audit scrutiny.

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Offboarding lacked certainty

Employee offboarding was a major weak point. Access removal was handled manually, with no reliable way to confirm that all access had been removed. This created lingering risk and low confidence in the process.

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Heyflow implemented Cakewalk to centralise access data and replace manual workflows with a clear, auditable process.

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One place to see all access

Cakewalk gave Heyflow a complete overview of access across applications. It became easy to see which employee had access to which tool and who owned each application.

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Audit-ready access management

With all access data tracked in Cakewalk, Heyflow could meet ISO requirements without last-minute preparation. Evidence of access controls was always available.

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“Cakewalk gives me the confidence that we are meeting the requirements stated by the ISO certification.”

Reliable offboarding

Cakewalk significantly improved offboarding. Access removal no longer relied on manual checks or assumptions. The process became consistent and verifiable.

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